Posts Tagged ‘LinkedIn’

How best to merge your online persona with business cards

Thursday, September 23rd, 2010

As surely as the sun rises, business cards will be eclipsed by technology. Business owners need to begin grappling with this fact.

It really began with the Palm Pilot. You were able to beam information back and forth with it, even though you still had to dock it, to upload new e-mail. The iPhone has the bump feature, where you can swap information easily. But even among techies, I’ve yet to see anyone actually use the service. My guess is it’s still too much of a hassle, and you look pretty silly asking if someone also has an iPhone and if they use the Bump application. It’s much easier to simply exchange business cards.

But how long until the business card loses its relevance? Tough to tell, but if you’re a business, you should definitely be thinking about the transition to electronic contact information transfer options (and bringing your electronic resume to  your business card).

Here’s a list of five things you should do today, to prepare for this switch.

1. Secure user names (also called passports) on at least every major site.

There are several tools you can use to help you do this, like http://knowem.com/.Knowem can look your username up on every known social media site, along with looking up all the domain options for that name.

Critical to branding is having one unified name and image on the web. So hurry up and grab yours today, if it’s still available. You can snatch a Facebook name or a web site URL, if you own the trademark, but that’s not true of sites like Twitter, I’ve been told. (I’m not a lawyer, but I do intend to interview a lawyer on the topic of online user names and trademarks, for this blog).

2. Love LinkedIn

Optimize your LinkedIn profile, because often when someone searches for your name, this will come up on the first page of Google, and they don’t need to be a LinkedIn user to read the basic information. Consider it your electronic resume and business card all in one. Your personal Facebook profile shouldn’t come up in Google search (although at times I’ve see it come up. But even if it did, the other person would have to log into Facebook to see it. That’s another hurdle you want to avoid).

3.See What’s Out There About You

Search under your name and see what comes up, just to make sure a potential client doesn’t Google you and discover something embarrassing. After you do this, you can also tell people to “Just Google me” in case you don’t have business cards, or don’t want to carry them. At a conference I attended recently, a speaker told the audience that if we can’t find him online “You’re not trying hard enough.”  Many of us can already say the same thing.

If you do see something you’re embarrassed about come up under your name, ask the web master about taking out your name. If the information is extremely old and irrelevant, there’s a good chance they’ll do it.

4. E-mail signature

An easy way to pass along your contact information and advertise your business, is simply by including links to those sites at the bottom of each e-mail, like our CEO Christopher Swanson does. We also track the links in the signatures, so we know how many people actually connect to us through those signatures. Trust me, if we thought it was a waste of time, we wouldn’t do it. (Side note: We can teach your business how to track individual links as well).

5. Add the web to your printed business cards.

If you actively use Twitter, or Facebook or LinkedIn for business, go ahead and add the url or user name.

So for example for me its:

Twitter: @Garmoe

Facebook: http://www.facebook.com/patrickgarmoe

I don’t use this one though, because I mainly use my Facebook profile to speak with friends.

Another option is to add your business Facebook page:

http://www.facebook.com/PureDriven

And naturally LinkedIn: http://www.linkedin.com/in/patrickgarmoe

Or create one page with all your links, and just list that link on your business card.

http://www.google.com/profiles/garmoe

Any other tips you want to throw out there?

Free Social Media Guides for Novices

Thursday, August 5th, 2010

Baby Steps

A big welcome to all our new readers from the Duluth Area Chamber of Commerce Social Media Conference.

By now you’re hopefully beginning to dabble in more depth with these sites, or trying to grow your knowledge base.

To that end, I’m posting some links to some great material for taking your first steps in social media.

The first is a link at http://www.hubspot.com/internet-marketing-whitepapers/ is a set of simple, free, step-by-step directions on setting up profiles on Facebook, Twitter, LinkedIn, and advice on how to use those sites for business.

The second link http://inboundmarketing.com/university/classes is a series of free classes for taking your knowledge base to the next level.

As I explained in class, this is a prime example of how the Internet works. Hubspot.com gives away lots of free information, which I’m passing on to you, because I feel like most if not all of you will derive real benefit from it. Ultimately that connects you the consumer with Hubspot, which in turn might eventually mean a sale for Hubspot. Although I assume what they sell is good, I personally have not bought anything from them, and therefore can’t endorse it. But because they put out lots of great free stuff including really funny videos you can watch here, I’ve become an ad hoc spokesman Hubspot does not have to pay.

Thanks for reading, and let me know what other topics you’d wish I’d write about.

Patrick

Photo By Russteaches

Five Tips for Using Social Media Tools Effectively

Monday, June 7th, 2010

By Patrick Garmoe, Social Media Manager at PureDriven

Social Media Duluth1. View sites like Facebook, Twitter and LinkedIn as word of mouth marketing channels. Right now most business websites all look the same and sit along deserted Internet highways. Social media tools allow you to reach out to prospective clients and contacts, people who might never otherwise connect with your business.

Think of Facebook as the place where you connect with your current friends and former collegues and friends.

LinkedIn is designed to communicate with current professional contacts.

Twitter is a way to connect with your future contacts.

2. Start by simply listening and talking with people who already have mentioned your business. Type your business name into a search engine like Google.com and see what comes up. If you’re a restaurant and find a lot of positive comments on a site like Yelp.com, thank the individuals who commented. Just the fact that you responded will create another touch point with your business, and prompt them to want to visit your restaurant again. If the comments are negative, publicly promise to do better, or fix the issue. This is a cheap way to get exposure without having to build your own audience.

3. Set up a Facebook fan page or LinkedIn profile, and commit to spending 10 minutes a day five days a week posting little informational pieces your customers would appreciate. If you’re a bank, give five pieces of advice over five days on getting out of debt, for example.  Then after a few months of doing this, add a Twitter account, or maybe add a blog, to further showcase your business.

4. Think of social networking online like attending a business networking function or going to church. You’re there to build connections. If you immediately started flinging your business cards at people without meeting them first, you wouldn’t get results. The same thing happens online. Listen first; talk second. Don’t think about selling anything initially. Even when  you do want to start selling, stick with the 80/20 rule – make your online information 80 percent useful, and only 20 percent devoted to actually selling anything.

5. Humanize your business online. People do business with people. Don’t fill your profiles and status messages full of boilerplate business fodder no one is going to read. Be professional in your profile, but personal enough for people to learn a bit about you, not just your title. Put a nice candid or professional photo of yourself in the profile. These days often a LinkedIn profile or Facebook fan page is how a customer has his or her initial interaction with you or your company. Make sure that first impression is the image you want to project.

Photo Credit: Webtreats

A great set of tutorials for social media beginners

Wednesday, June 2nd, 2010

 

 

Blogger Jeff Jarvis, of Buzz Machine, likes to say: “Do what you do best, and link to the rest.”

Because we haven’t done our own set of video tutorials yet on getting up and running on social media channels, I thought I would share this set of free videos from my friend Justin Lukasavige at Coach Radio.

How to manage all your online profiles in one spot.

How to monitor Twitter for local business.

How to get started on Facebook for business

How to use LinkedIn for business